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Do not include any notes in the PayPal transaction, especially terms like IPTV, streaming, subscription, service, box, months, year, pack, or our website name, as this could result in the transaction being blocked by PayPal.

Once payment is completed, copy the transaction ID from PayPal and paste it below to confirm.

Note: Any transactions with notes will be refunded.

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Note : To ensure optimal server performance for all users, we’ve temporarily suspended free trials. However, every subscription comes with a 14-day satisfaction guarantee – request a full refund anytime within this period if our service doesn’t meet your expectations

Refund Policy

Your trusted IPTV provider for flawless, high-quality streaming.

At ZligTV , we are committed to providing exceptional service to our customers. If you encounter any issues, we’re here to help. This Refund Policy outlines the circumstances under which you may be eligible for a refund.

Subscription Refunds

Refund Eligibility:
Subscription fees are generally non-refundable, but exceptions apply in specific cases.

Eligible Circumstances:
You may qualify for a refund if:

You experience technical issues or service disruptions preventing access.
You’re dissatisfied with the service quality and provide specific reasons.

Money-Back Guarantee

We offer 14-day-day money-back guarantee . If you’re dissatisfied with the service, you can request a refund within the specified timeframe.
If the timeframe is exceeded, we will issue a partial refund proportional to the subscription consumed .

Refund Rights

Within 14 Days:
You have the right to a full refund within the first 14 days of your subscription.

After the Guarantee Period:
If the guarantee period has passed, we will issue a partial refund based on the portion of the subscription consumed.

If you face persistent technical issues, contact our support team. They will assess your situation and determine refund eligibility based on this policy.

Free Trial and Renewal

Free Trial:
New subscribers can explore our services risk-free during the trial period.

Manual Renewal:
Subscriptions do not auto-renew . To continue using ZligTV, manually renew via WhatsApp, email, or our website.

Refund Process

Request:
Contact support via our contact form within the specified guarantee period (14-days). Provide account details, order number, and reason for the request.

Review:
We’ll assess your request against our eligibility criteria.

Approval:
If approved, refunds are processed via the original payment method.

Notification:
You’ll receive an email confirming the refund details.

Contact Us

For questions or concerns about this policy, reach out via our contact form. We’re here to ensure your satisfaction.

By using our services, you agree to this Refund Policy. Last updated on 07-05-2025.

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